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FAQ
Check details of what our clients ask frequently, please feel free to contact us if any we can help with your business, we will stand by within 24 hours.
About Products
Sibottle can manufacture OEM/ODM stainless steel insulated water bottles, Tumblers, Coffee Cups, Mugs for you with high-quality, competitive price, low MOQ, and quick turn-around. Here are some frequently asked questions about our products from our clients
We primarily work with high-grade food-safe stainless steel, such as 304 and 316, known for durability and corrosion resistance. For products, based on customer requirements, normally it is inner 304 stainless steel with outer 201 stainless steel, or both 304 stainless steel for inner and outer of the stainless steel botthe. Besides this, we also have aluminum and titanium water bottls
Yes, we source materials from certified suppliers to ensure quality and compliance with food safety standards.
Sibottle’s factory has been audited and certified by ISO 9001, BSCI, and SEDEX, demonstrating our adherence to quality and social responsibility standards.
Yes, our products can meet food safety standards such as FDA and LFGB. They are also BPA-free and align with eco-friendly practices. We produce stainless steel water bottles based on your quality requirements.
Yes, Sibottle offers both OEM and ODM services, supporting custom designs based on client specifications. Please check here for more details about how we can custom stainless steel water bottles for you.
Yes, we specialize in OEM and ODM manufacturing for stainless steel water bottles, tumblers, cups, coffee mugs, and so on, allowing customization from product design to packaging. Please check here for more details about how we can custom stainless steel water bottles for you.
We offer over 1,000 existing models, providing a wide range of options for customization like logo, color, or package. And you can also send the image or product link of the model you like, we will match for you.
Customization options include laser engraving, silk-screen printing, spray painting, and more, covering colors, logos, and surface textures. We can also custom package and water bottle shape based on your design drawing and requirements.
Yes, we collaborate with both in-house and external designers to support new product development. Our engineer can provide tailored solutions for your idea.
Yes, we can offer custom packaging and labeling solutions, aligned with branding needs and regulatory compliance.
Yes, we conduct strict quality control and provide inspection reports upon request. Normally, we can do LFGB or FDA test based on your requirements, we can also accept third party testing as your request.
Sibottle’s production capacity reaches up to 800,000 pieces per month. Supporting large-scale orders, we have 5 automated production lines and 120 skillful workers.
It takes 1-3 days for stock models, and it takes 3-7 days if you need to custom the color, logo for samples.
Please feel free to contact us to get samples.
Production lead times vary but generally range between 10 and 25 days depending on order complexity.
Our factory is equipped with advanced machinery like laser engravers, silk-screen printers, heat-transfer equipment, punching machines, polishing machines, covering the entire production chain from stamping to packaging.
We implement stringent quality control processes, including sample approval, pre-production sample inspection, mid-production products inspection, full inspection after production and pre-shipment inspections. From material to package, our QC team perform strict quality check based on your requirements.
About Order
Here are some frequently asked questions about order process and terms from our clients.
The MOQ starts at 500 pieces. The price will be different based on different models and quantity, please feel free to contact us for a quote, and we will support you with our best.
Yes, we offer samples to help clients evaluate quality before placing bulk orders. It takes 1-3 days for stock models, and it takes 3-7 days if you need to custom the color, logo for samples.
Yes, we can support trial orders, which can help new clients validate their products. For more details, please contact us directly and our professional sales will reply within 12 hours.
Payment methods typically include T/T, Paypal, Western Union, with flexible payment terms based on the order size and relationship history.
Yes, we can arrange shipments based on your requirements.
Sibottle exports to markets like the USA, Europe, Middle East Area, Asia Area and Australia, with experience in handling shipment and customs clearance efficiently
Yes, we can offer full export documentation, including certificates of origin
Yes, we operate under EXW, FOB, CIF, FCA, DDP trade terms, ensuring smooth logistics and timely delivery
We provides compensation or replacements for defective products, with a structured return process. We always take responsibility for what we do.
Yes, we are open to long-term agreements to ensure stable pricing and supply
Yes, Sibottle’s team is responsive, offering support within 12 hours to address special requests quick.
Yes, we have good partnership with some qualified shipping forwarders, and we can help you arrange shipments based on your requirements.
1000+ Clients Trust Sibottle
Have a look at what our customers are saying about our steel water bottles and service, and join to be our happy clients today.
"We were looking for eco-friendly and durable water bottles to give as corporate gifts to our employees and clients. The steel water bottles from this company were the perfect fit. The quality and craftsmanship are exceptional, and the branding options allowed us to customize the bottles to match our brand. Our recipients loved them and we have received many compliments on the product. We highly recommend this company for anyone looking for sustainable and high-quality steel water bottles"
"As a retailer of outdoor gear, we are always searching for the best products to offer our customers. The steel water bottles from this company are among the top-selling items in our store. The quality and design of the bottles are unmatched, and our customers appreciate the eco-friendly materials used to make them. The company's customer service is also outstanding, and they are always responsive to our needs and requests. We are proud to partner with this company and offer their products to our customers."
"I was blown away by the level of customization and attention to detail that this manufacturer provided. They worked closely with me to understand my needs and delivered a finished product that exceeded my expectations."
"Our hotel chain was looking for a reliable and eco-friendly supplier of water bottles for our guests. The steel water bottles from this company have exceeded our expectations. They are durable, easy to clean, and have a sleek and modern design that our guests love. We also appreciate the company's commitment to sustainability and their efforts to reduce waste and carbon emissions. We highly recommend this company to any business looking for high-quality and eco-friendly steel water bottles."
"We are a marketing agency that specializes in eco-friendly products. The steel water bottles from this company are one of our favorite products to promote to our clients. The bottles are not only sustainable but also customizable, which allows us to create unique and branded items for our clients. The company's customer service is also outstanding and they are always willing to work with us to create the perfect product. We highly recommend this company for any business looking to promote their brand in an eco-friendly way."
"I had a tight deadline for my project, and this manufacturer was able to deliver on time without sacrificing quality. I highly recommend them for anyone looking for a reliable and efficient partner for their production needs."
"I run a hiking tour company and I was looking for water bottles that could keep drinks cold for long periods of time. The double-walled steel water bottles from this company are perfect for our needs. They keep drinks cold for hours, even in hot weather, and the durable design ensures they can withstand any outdoor adventure. Our clients love them and we have seen an increase in positive feedback since we started using them. I highly recommend this company for anyone in the outdoor adventure industry."
"We are a non-profit organization that advocates for environmental sustainability. The steel water bottles from this company are a perfect fit for our mission. They are made of sustainable materials and are designed to last, which reduces waste and promotes eco-friendliness. We have also used the bottles as promotional items for our events and campaigns, which has helped spread awareness about our cause. We highly recommend this company for anyone looking for sustainable and high-quality water bottles."
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